Usacomplaints.com » Beauty & Appearance » Complaint / Review: Consumer - Unauthorized Charges. #386425

Complaint / Review
Consumer
Unauthorized Charges

I visited the web site of Acai Berries Goods site addr: www.total-cleanse.com and requested the Organic Acai Berries Supplement "risk-free test for $4.95 for shiping and handling. Per weekapproximately later there's a fee for $69.95 instantly obtained from my bank card, I thought I had been simply becoming a member of a risk-free test whilst the site suggested. I named their customer support #1-800-278-3620 and talked to some repetition from the title of Nick Wright who recommended me whenever you subscribe to the chance free trial offer it enrolls you like a favored client that they may deliver you products and statement your consideration $69.95 instantly each time they deliver me these products. I told him, on the site it simply say "Risk Free Trial Offer" so when you enter your title, tackle and charge card data, it informs you you'll be billed $4.95 for shipping an handling however it doesn't declare you are likely to be instantly billed for more items that they can deliver and register like a favored client. I had been underneath the impact I had been likely to attempt this product out of course if I loved it I'll subsequently purchase the merchandise, Nick suggested which was false. Nick mentioned I had a need to have browse the Conditions and Terms which exhibits in the very base of the web site, per Nick the info is suggested there. I expected to get a reimbursement since I've not obtained the merchandise and that I don't want to buy, Nick suggested he can't provide me a reimbursement but he'll stop the account like a favored client and certainly will not bill me any more. I had been unsatisfied since I actually donot need the merchandise, and so I visited the underside of the site on the site that will be where the conditions and terms were situated, and there's a link that claims " Reimbursement And Exchange Plan", whenever you click that link it says, "to come back a product for an exchange or return you'll have to get yourself a Return Merchandize Authorization (RMA) quantity by calling the payment division at 1-866-320-0038, talk live having a customer-service consultant or deliver a contact to [email protected]. I contact the 866 quantity to allow them understand I am geting prepared to get the items through email and I'd like to come back them to get a refund the moment I have them, please supply me using the RMA number so I - can get my reimbursement. I had been informed with a repetition title Allen, I really couldnot obtain a refund through them, but he mentioned he could provide me another telephone number to inquire about a refund, the amount that Allen was providing me was the 800 customer support quantity that I'd initially named who mentioned they couldn't provide me a refund. I chose to deliver a contact to BBB to allow them to observe that the corporation provides Misleading Marketing, they ought to place under "Risk Free Trial Offer" free for 2 weeks, observe Conditions and Terms. I am not the only real individual it has occurred to, simply visit google and place in acai berries items or visit ask.com and set t within research acai berries items and there's an entire listing of grievances. You also need to delay more than 30 units to achieve a person service representative. Thanks for yor time. Our mail addr is: [email protected]


Offender: Consumer

Country: USA   State: Maryland

Category: Beauty & Appearance

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