The 1st time when I bought this product I thought it was the pump problem that I
could not extract the serum out, then I took my initiative to overturn the product and
waited for the liquid to drip but doesn't make any much difference. I bought a new bottle 2 weeks after that and it appear to have similar problem. As a consumer I felt being short-changed. Please also take note that Loreal Youth Code Pre-Essence pump quality is not pumpingliquid out well.
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