Usacomplaints.com » Animals & Birds » Complaint / Review: Petsmart - Dog injures at grooming salon. #345469

Complaint / Review
Petsmart
Dog injures at grooming salon

I got my puppy to become groomed in the Petsmart in Sterling, Va 24 hours later I recognized his fingernails were bleeding and he couldn't wander, I wrapped it and determined that I ought to return to my previous groomer. A couple weeks later I noticed scabs and flakes on my puppy so that as the problem got worse and his hearing got influenced, I chose to consider him for their pet clinic nearby. I understood the only real cause those individuals exist were to include large bills plus they often might search down and include expenses. Effectively the vet there explained our puppy includes a Infection disease which just originates from other pets. He offered me a $350.00 Bill I understood the grooming salon had completed this by not washing the various tools right.

I visited keep in touch with the supervisor, I told him concerning the event requested to determine who the specialist was, he began shouting at me and explained within the rudest tone that I can't show something, he questioned if my puppy has connections with different pets? I said no. He explained you ought to be more interpersonal and began creating enjoyment of me, the problem got worse; he didn't worry about my puppyis accidents and my bill. I informed him I'll contact the greater business agency he explained HAHA proceed you CAn't show it. Our two kids were terrified and were taking a look at the situation from the length. I advised him the vet had explained we're all-in threat of obtaining the infection from puppy. He explained his institution was clear, I questioned if ANYONE had actually submitted a, he explained NO with no Issue what Petsmart won't walk out Company! I stated well I've spoken with a of the groomers plus they have explained these situations occur frequently and that I will-call The Dept. And that I have spoken to my attorney. He got Livid to some stage that I truly got frightened and began trembling with

My puppy in my own hands, he explained the only real cause I'm achieving this would be to get cash from him. I expected him many times to check on the pc and find out who had been the groomer and he didn't spend any interest. I'll never return to that Institution and that I can make certain everybody understands anything for the reason that shop is just a trick as well as their Supervisors would be the Rudest and wise jaws without any Customer Support, the cashier along with a groomer who have been seeing this equally found me in concern and apologized, another silently informed my child who had been viewing that she's sorry which occurs frequently.

Please someone take action...


Offender: Petsmart

Country: USA   State: Virginia   City: Sterling
Site:

Category: Animals & Birds

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