Usacomplaints.com » Animals & Birds » Complaint / Review: Apple Country Animal Hospital - Horrible service in every way!. #255218

Complaint / Review
Apple Country Animal Hospital
Horrible service in every way!

Introduced my puppy into be examined since she'snot been himself recently. Was informed from the physician to contact 24 hours later within the am actually before she'd maintain easily desired to. And, she'd contact me later within the day-to clarify something I would required responded. Good enough. I named and described this towards the assistant, but she kept saying "Documents not in allow her phone you back" every time after placing me on-hold. And of course her undetermined take care of my pet. She seemed just like a shattered document and completely uncaring or receptive of my requirements. Certain I acquired the purpose of her not having the ability to inform me the outcomes, but she was also unaware to inform me this.

The document did contact straight back I'll acknowledge and that I described my discontent with all the assistant.By this time I had been requesting my animals documents. When questioned why I needed them I informed her and so I might move elsewhere. The Document believed to correct the problem they'd supply me using the 100 buck medicine and may contain it delivered and so I would not walk out my approach. I settled down and decided.

Later that evening she named and stated she spoke towards the organization where they delivered the urine samples. Primarily these were showing me I ought to opt for another type of medicine for my dog. After I requested might this be included in you prefer you stated she did a 180 and stated "Oh I never stated it'd be free." This physician clearly did state this or how otherwise might they obtain cost when they were thinking about delivering it to my house address? After I described about how she said to correct the problem she stated" No I designed to create your dog healthy".

The dumbest response on the planet. Obviously you need to create my dog healthy... Its everything you are compensated great to complete! She continued to express she cannot hand out free medications etc. Which means this was screw up number 2. First to contact and keep in touch with anybody regarding my animals health insurance and subsequently to lay to some client. What occurred (in my opinion) is they desired to preserve me from obtaining the free end-of the offer and also to opt for another type of medications.

This location pissed me down so much particularly considering I applied them for a long time and invested lots of cash on my dog who nevertheless has got the issues she'd since going there. Today I view it and just how it had been completed previously. Its grounds each time I move there its a brand new physicians encounter I notice. Do yourselves a benefit and move elsewhere.


Offender: Apple Country Animal Hospital

Country: USA   State: Massachusetts   City: Stow

Category: Animals & Birds

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