Usacomplaints.com » Animals & Birds » Complaint / Review: Family Pet Clinic Group of Hospitals - Animal abuse and pricing fraud. #222063

Complaint / Review
Family Pet Clinic Group of Hospitals
Animal abuse and pricing fraud

Family Dog center Number Of Hospitals

6724 Mid-Cities Blvd.

North Richland Hills, Texas 76180

Www.familypetclinicofnrh.com

817-788-2525 Telephone

817-788-5575 Fax

Mr. Billy Johnson,

On January the 28th at 7:50 AM I named your center in NRH, I first talked with Pam the assistant who quickly linked me together with your elderly vet specialist Jason. I talked with Jason long regarding Charlotte’s pregnancy time of 65 and checking. Jason offered me pricing on the cesarian section, IV fluids with anesthesia, clinic treatment, restoration and antibiotics to get a whole of $433.71. Jason needed me to create in Charlotte at 8:15 that was immediately after I hung-up the telephone. I reached 8:15 quickly waited until 9:00 after I was launched to Dr. Donna Bell. Trying to analyze Charlotte Dr. Bell was worried she was placing Charlotte in undo tension and ceased the examination (merely a rectal temperature was done). I had been directed to consider Charlotte house watching her for indicators of productive work.

On March 01st I reached the center at 07:30 where moment I waited patiently for that elderly vet tech to reach. Jason advised me at 7: fifty that Dr. Bell had an urgent situation together with her boy and wouldn't maintain till 11:30 that morning. I had been worried that charlotte would want interest prior to the appearance of Dr. Bell at 11:30. Jason assured me the additional physicians on-staff could be helping out during Dr. Bell’s lack. At midday I quit function to go to Charlotte in the vet center within my lunch time. Dr. Bell was still not in the center. I did so visit with my Chihuahua Charlotte and Jason for around 20 minutes. Jason explained that Dr. Bell might contact me prior to the cesarian section surgery. At 2:40 Dr. Bell named me with pricing of 800.00 I informed her which was not the cost I'd mentioned with Jason recently. Dr. Bell explained the cost she was providing me involved the hysterectomy of my Chihuahua Charlotte. I told Dr. Bell that I didn’t have that quantity and we decided to spay Charlotte in a later day. Dr. Bell assured me that she'd contact be soon after the surgery.

At around 4:00PM I obtained a phone from Dr. Bell and Jason that Charlotte was succeeding and also to come pick her up. I reached 4:45 where period Dr. Bell desired to evaluate the Bill costing a great total $696.97. I looked over the Bill and was speechless. I told Dr. Bell these costs weren't authorized just before therapy. Dr. Bell told me that she'd be considered a irresponsible vet to not execute all of the screening which was completed which exactly what was completed was required. I again informed Dr. Bell these costs weren't authorized before the treatment of Charlotte.

1. Examination/Office Phone 33.64

2. Total body count CBC 30.07

3. Chem 12 Biochemistry account 60.41

4. Propofoll shot 47.16

5. Sevoflurane Preservation 56.18

6. Canine cesarian section 298.20

7.injectable Buprenex 25.35

8. Pulse oximeter monitoring 31.45

9. IV fluid 35.00

10. Ekg 36.81

11. Clinic skilled care 12.27

12. Clinic medical care 10.59

13. Day Hospital care9.87

14. Rimadyl 25-mg 13.00

Our bill great total was 696.97 due at period of services made. I'd previously supplied a creditcardnumber towards the assistant Pam before the get of Charlotte earlier that evening. The total amount allowed was $433.71 to become billed this whole was mentioned with Jason on Feb the 28th at 7:50 AM. After I was educated by Dr. Bell that no modification would be produced about the Bill, I needed to interrupt up the costs on two individual cards. This could be achieved after I quit since the additional card I had been referring to was at my house. The manager stated that easily didn't provide him authorization to alter the initial card he would contact law enforcement for robbery of providers.

I had been so annoyed after I quit the veterinarian’s workplace I quit without Charlotte’s mattress, gadgets and medicine. I've yet to get a phone regarding how my Chihuahua Charlotte and her children are doing. I did so get a notice within the email that Charlotte isn't any longer welcome like a patient. For Charlotte’s post-op treatment I suppose I'll have to keep another vet. It's been my comprehending that if you have surgery that post op treatment is all-inclusive.

Charlotte has already established upheaval from her treatment at ‘The dog clinic” She's struggling with numerous ligature marks from under her throat which no body has already established a reason for. Charlotte hasn’t been exactly the same young girl since I have introduced her house. I've usually provided her bears about the encounter and neck today she's terrified somebody will limit her by her throat. I've obtained many images of my three-pound Chihuahua Charlotte’s throat for the evaluation.

Thanks,

Bianca M. Marcuccino

817-503-0008

[email protected]


Offender: Family Pet Clinic Group of Hospitals

Country: USA

Category: Animals & Birds

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