My experience with Drive Financial Services has been a nightmare! I have experienced nothing but hostile and rude behavior from these people.
My worst experience with them was about a year after I got my loan. I was going through a rough time for a couple of months and explained this to a representative. Although I had spoken to someone about it, I got harassing phone calls from not just one person, but an average of 3-5 different people per day.
They would call me constantly at work, and when I began to refuse their phone calls, they'd leave detailed messages about my situation to my co-workers, and then my co-workers would get mad at them and tell them to quit calling.
This would make the Drive people more furious, so they'd make one call right after the other, and we'd hang up on them and they'd call back screaming and making threats. I remember how shaken up we all got, and I was about in tears.
This was only one experience that I had, but it was definitely the worst. I called later to make a major complaint to the supervisor and wrote a letter to the president of the company. I found out the supervisor was actually the person who was harassing me at work.
I've learned that if they ever harass me like that again, they'll be dealing with my attorney next time. No joke!
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