Well, where should I start. I did not actually get the car, my mother did, but we shared it because her job was where, by the time she got off, I could go out and do whatever I needed to do. We got a Dodge Neon, which I liked because I like sporty, fast cars, but was I wrong. Right after we got the car, I mean right after the warranty expired, everything broke down. I have never seen so many parts break down on a single car. Let's start with the starter. It went out and had to be fixed, and it worked well after that. Then the radiator had to be fixed. All of these parts were either new or used parts put in by their poor personnel. After a while the steering wheel started shaking oddly, and they never said we needed that fixed.
A little time passed, and one day I was washing the car and looked at the tires and noticed that they had sold us tires with cracks in them. That is real smart. More like a death hazard to me. So that was 4 new tires, actually 3, because we gave the car back before the fourth one was on, since we cannot afford to just go out and buy 4 new tires like they think. Then came the transmission. It went out while I was driving, which was embarrassing. We got it fixed with a used one, of course, and it went great for a while, but about 4 months later it went out again. I thought it was supposed to last longer than that. After this I was suspicious and wondered whether I was the only one, so I asked 2 of my friends who got their cars from there if they had any problems with theirs. They said no, not until the warranty expired, and then everything broke down. I cannot say it was a one-person problem. But back to the story...
So what did we have to do? Get another transmission. So we got another used one put in, and it went well for a little while, but in about 3 and a half months it went out. At this point I was speechless. How does a transmission, new or used, break down 2 times? After that it went well until the car started jerking, going out of gear and falling back into neutral on the highway. So we took it to the mechanic, theirs of course because they say we have to, and he fixed it but then turned around and said we needed a new belt and motor mounts. By this time we could have bought a new car. They fixed it all, and of course, like everything else, we had to pay for it. So we went and got it, and it went well for the day until the next day.
When it broke down again, my God, how bad can it get? Sorry, but it is true. How can one car run through 3 transmissions in a little under a year and a half? It is impossible. We were fed up, so we told them to come get it. They came and got it, thankfully while I was asleep, and took it to their mechanic. Then they called the mechanic, and we called them and asked what they were going to do about it. They said we would have to pay for half and they would pay for half. My mom said, why should I have to pay for it when I have already paid for 2? And the woman had the NERVE to blame it on me, telling my mom, "I know how teenagers drive." Has she ever seen me drive? Has she been in the car with me? I do not think so. How dare she do that? My mom and I were kind of skeptical at this point, who wouldn't be, so we went to the mechanic shop, and I got all my stuff out of the car and all my mom's stuff, and we left.
Today they called like they always do, right when they open, and keep calling and calling until you answer. I answered because my mom was at work, and the woman asked if my mother was there. I said no, she is at work. In a very cocky voice she asked me to have her call when she got home, and I said surely. When my mom got home, I told her, and she put her game face on and called and said she did not want the car anymore and would not be making any more payments. I assume the guy got mad. He said he did not know what to tell her, and my mom said, okay, you work there and you do not know what to tell me? Yeah. Then he added that it was his understanding someone was rough on the car. That woman must have told everyone that her son is a bad driver and that she rode around with him and saw him driving. She is not telling the truth. Now we have to go up there in 2 days, but I will be there with my mom, along with her brother, in case they try to start more trouble, so I will add more later...
For anyone who reads this, do not, and I repeat do not, ever buy a car from Car-Mart. You would be better off riding a bike or walking, trust me!!!
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