My complaint is the same as everyone elses! The loan calculator is incorrect and I hadn't noticed until I read this here from another member.
My car is an 01 and by the time I finish paying for it; I will have paid more than $18,000 for it! They will not post your payment on time so they can charge late fees and that's when they begin the acceleration process. One payment they didn't post at all! My spouse had to get a bank statement to verify that the payment was received (By Them-On Time) but they would not cancel the charges. Now this late fee charge is reflecting $490.00 in arrearage.
What's even more aggravating about this company is the fact the closer you get to having the vehicle paid for, the worse they get! The annoying phone calls 24/7, the extra fees they come up with each time you speak with them and so on. I've tried to hold up my end of the bargain but they won't let me! Example; I've paid almost $15,000.00 for a vehicle that's only worth approx $4000.00 and that's what I still owe! I was going to try weathering the storm and honor my contract, but this is ridiculous; because after each payment, I either owe more or the same as last month. If there is a lawsuit pending, PLEASE include my complaint! Thank you for your time.
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