Usacomplaints.com » Cars & Transport » Complaint / Review: JM&A Group - GAP Insurance Claim Denied as Paperwork Submitted After 90 Days. #298412

Complaint / Review
JM&A Group
GAP Insurance Claim Denied as Paperwork Submitted After 90 Days

I bought the car in 11 Got the gap insurance that was explained to me to be a god send... Well a year and 2 days after I bought the car I totaled it on the interstate coming home from work. It took progressive 1 month to get the claim processed... Understandable.insurance companys have never been quick at any thing, Right? Well my loan company "Regional Acceptance 11127 N Dale Mabry Hwy, Tampa, Fl 33618" Was working on getting the GAP paperwork together to submit to JM&A for the pay out on the car. There is alot of paperwork that these GAP insurance companys require prior to paying out on the car. Letter from me stating what happened, A letter from the insurance company stating what they paid out and why, A Letter from the loan company stating how much is owed...

Well Progressive didnt get back with me until the end of December to do the payout of the car and inform me that it was a total loss..."Kinda funny I drove it to them" Well it took about a month for the remainder of the warranty on my car to be refunded back to the loan company... WOW thats already 2 Months. Can You Believe that progressive didnt release any thing to Regacc "loan company" until the middle of March... With the loan company having all the paperwork now done they submitted it to jm&a...

Guess what They are now saying that the gap insurance is deemed null and void due to the fact that the paperwork was submitted 90 days after the wreck. Ive called them and complained and called my loan company and complained... So Basically I'm 90 days behind on my car payments on a car that is long since gone. On a balance of $4390. Sick uh?

If your a lawyer reading this and would like to take my case as a pro bono, or can work with me on payments please contact me...

Thanks, Dave

David
Brandon, Florida
U.S.A.



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