I lost my job of 7 years in February and fell one month behind on my payments. Drive was not sympathetic to my unemployment situation. My bill got up to $678 for late charges and monthly payment combined. I paid the balance to get caught up, and to this day Drive is still stating that I have $105.35 in late charges.
When I contacted the company to let them know of this error, they simply said not to worry, my account is up to date. However, my monthly statement still shows these late charges.
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