Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Olive Garden Darden Food - Unsanitary restaurant with roaches, mouse traps and smoking staff. #61241

Complaint / Review
Olive Garden Darden Food
Unsanitary restaurant with roaches, mouse traps and smoking staff

I've worked for this restaurant for the past 6 months and I've got to say it is the worst environment I've worked in. Several of my co-workers and I have decided to tell the public what really happens when the waiter leaves the table and how it effects your service.

We have decided to create a non-profit organization that will go to local restaurants and bars to do undercover investigations with hidden video and audio to make available to the public so they can see first hand what goes on where they dine. We expect to be in full swing by 2004. We have chosen to begin our public service with our current employer Olive Garden Italian Restaurant, a part of the Darden Food Corp. They own Bahama Breeze, The Olive Garden, Red Lobster, and Smokey Bones BBQ.

When you go out to eat you expect the establishment to be clean and friendly. Is clean having mouse traps under 60% of the tables is having roaches that get in the oven and baked into your bread sticks, although 3 employees have touched these very bread sticks before they even made it to your table? Signs are posted in the bathrooms and by each sink that all employees must wash hands before returning to work after smoking or use of the restrooms. This happens almost never.

More frequently does smoking in the employees bathrooms happen by management and staff. Staff bathrooms are less than 20 feet from the kitchen. Every word spoken in this report is factual and can be spoken of by dozens of employees. That could be the possible reason that a women came in this past week and spoke with Victor Rossini, the General Manager of this location about becoming ill with possible salmonella food poisoning after eating at 83 City Ave. Bala Cynwyd, Pa 19004. Does the thought of hair or glass in your soup sound good? These are things that have happened and are real. Yuck!

Victor Rossini is the general manager of this Olive Garden. How he has gotten so far in the restaurant industry is a maze to most of us who work for him. In most opinions of the staff he is a sexiest, power hungry, and a flat out a*. We try to complain through our employee relations department but most complaints are shrugged off. So here we are to let the world know that you could be dining with rats, roaches and hair oh my.


Offender: Olive Garden Darden Food

Country: USA   State: Pennsylvania   City: Bala Cynwyd
Address: 83 City Ave
Phone: 6106644720

Category: Cafes, Bars, Restaurants

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