Usacomplaints.com » Business & Finance » Complaint / Review: CareCredit GE MoneyBank - Paperless Login Invalid, Support Refuses Help Without Logging In. #788669

Complaint / Review
CareCredit GE MoneyBank
Paperless Login Invalid, Support Refuses Help Without Logging In

My Carecredit account is through GE Money Bank. I opted to go paperless and not receive a monthly paper statement. Now when I try to login I am advised that my ID/Password are invalid. I have reset both. Now I am getting 800 number calls, but they do not leave any voicemail. Today I responded to a call and wound up talking to a foreign person. I explained my problem and was told to correct it I would have to login. Again I explained I could not log in. I asked to change back to paper statements and he told me I would have to login to do that. Again, I told him that was the problem I could not login. I asked to speak with customer service. He told me I would have to login... Unbelievable!



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