Usacomplaints.com » Business & Finance » Complaint / Review: Humana Insurance - Medicare Advantage Drugs Moved to Tier 2 With Quantity Limits. #726852

Complaint / Review
Humana Insurance
Medicare Advantage Drugs Moved to Tier 2 With Quantity Limits

This is Humana insurance fraud. When I first called to sign my husband up for a Medicare Advantage plan, I went over all his medications to make sure they would be in the tier 1 category. As all of them are generic, they assured me the tiers and quantity limits would not be changed for the year 2011. Three or four months into the plan, I found out that 2 of his meds that he HAS TO HAVE had been changed to tier 2, along with quantity limits. I called a representative, who got snotty with me and tried to put the blame on pharmaceutical companies, which, even if it were true, is not my problem.

They sign a contract with the pharmaceutical companies the same way we sign one with them. I asked for tier reduction forms to be sent out immediately. Here we are almost 3 months later, still waiting for a decision. My husband is disabled with failed back surgery and has titanium cages in his back. We live on a very limited income.

I would not recommend Humana Insurance for my dog. Every month I have to call them over one thing or another. I visit senior centers in my spare time, and you can bet I will be doing everything in my power to steer elderly people away from Humana. I have AARP Secure Horizons, which is wonderful! I have never had one problem with their services this whole year. So rally, make up flyers, go to your senior centers, Walmart, Kmart. Stick flyers under windshield wipers. We have to stop the insanity.

They do not care about the patient, only their shareholders!


Offender: Humana Insurance

Country: USA   State: Kentucky   City: Lexington
Address: P.O. Box 14601
Phone: 8004574708

Category: Business & Finance

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