Select Portfolio bought my loan from Accredited from day one a disaster, we made our payment to Accredited via Bank of America auto pay.in April received a call from Select Portfolio for their March payment, first I thought it was a scam never heard of them or done business with them. After contacting Accredited I was told my loan was sold to select portfolio and they had [Select Portfolio] the March payment.
Select Portfolio kept calling sometimes twice a day they said it was my responsibility to get the payment from Accredited, they were told what I was told so they said I had to "open a investigation" after the forth investigation and Bank of America proving payment, and so did Accredited, finally Accredited didn't want to deal with this and said they were through dealing with select portfolio and said they were incompetent. Thank god Bank of America hung on with us.
Each month brought 12 15 calls and all saying I was late and needed to open a new investigation, and I'm not sorry to say I would tell them to read the screen and go hump the family dog, and many more times less kind.
3 times they would come back I missed a payment with Accredited a year earlier with Accredited and Bank of America would prove them wrong.
Now my third loan resolution person with them he agrees that they see we have made all payments and the calls will stop well wrong wrong they keep coming and he says we can't get you off our call list.
I have put them on the no call list, called to report the harassment to the police the police here says its being done in Utah, Utah says I get the calls in Washington its theirs. If you don't answer your phone the re dailer will keep calling you 4 times a day from 8am to 9pm.
We tell them to contact the people in resolution dept they tell you its your responsibility to report it to them.
So one year later it continues and I'm getting very good at anger management, that's bull sh*t sorry I blast them its not the callers fault but its not mine either so take it up with your boss
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