SPS has been holding my 500.000+ fire insurance overage for over 35 days, consistently telling us 5 to 7 business days. The call center gives contradictory explanations and always says 5 to 7 days. The call center is scripted to give you lip service and get you off the phone. I do believe they have ...
They are denying my loan modification when my interest rate is over double the average (9.2%). The home is in very poor condition and I can't afford the repairs. The heat pump needs replacing and I don't have heat or AC in half the house. ...
SPS Portfolio Servicing is trying to rip us off by saying were behind on are payments and are payments are allways up to date and saying were in active Bankruptcy which is not true and trying to charge us for hazardous ins. ...
SPS supposedly purchased our loan about 6 to 8 years ago from our mortgage company who had purchased it from another company whom we found out later the 1 st company had been sued we were never included because they sold the mortgage and we had not made a payment to them. Any way we were doing ...
I have been dealing with SPS for a few years now. I have been given a runaround each and every time I have contacted them. They have been asking for my bank statements for a long time. Now their excuse is that I need cancelled checks for my roommates and they pay in cash. I have been sending ...
Back in July I decided to try to get our loan modified. After researching I discovered that SPS paid delinquent taxes totalling over $1000. After several failed attempts I discovered that they had paid 2010 and 2011 delinquent taxes. I tried to explain to them that they had my escrow account and ...