I am currently using merchant services through Suntrust Bank (First Data). I came on this site a while back to file a report on a scam and decided to look up Suntrust Merchant Services.
We have been with them for 3 months or so now with our new retail business. Our monthly lease is only supposed to be $27.50 or so a month, and now, watching my bank statements closely, there are other weird fees coming out here and there. I have tried to contact my rep, and she says I cannot go by the bank statement because it is not accurate. That is my money I am watching come out of our business checking account, and it is very accurate.
We are trying to figure out how to fix this, but again I cannot get anyone to explain or answer the phone. We are hoping to get out of this after looking at all the bad reports that have been filed. Can we trust anyone?
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