This bank has caused us severe stress due to their severe and unrealistic overdraft fees. I was recently hospitalized for 8 weeks, with another hospitalization from April through May of this year. They refuse to listen to me regarding other people helping my disabled husband through all of this. We have been charged over $1,000 in fees. This is unfair and an injustice against disabled customers.
My husband is legally blind and can't walk. After my return home each time, it took a while before I was able to go online or phone to get banking information on the accounts. This caused the bank to go ahead and charge fee upon fee upon fee upon fee.
They are now holding money for 11 days, which may cause us to not be able to make house, car, and other expense payments from our bank accounts. We are definitely closing our accounts and going to another bank.
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