Complaint / Review
Care Credit And Gemoney Bank
Dental loan late and over limit fees keep growing despite early payments

I took out a dental loan with care credit for $500 in July. I paid $25 a month online or by mail. Every month I received a late fee notice, even if I paid the payment way in advance... Also they charged interest, which they were not supposed to do... By April my bill is now up to $850... They have added $30 over the limit fees to my bill every month now... I called last week to settle this account paying only what I owe on the $500, excluding all the late fees and over the limit fees... They refused to do this, and I guess I am turned over to a collection agency... I am at a loss here, I don't know what to do from here... I am not paying the over the limit and late fees... Also they have nobody on the phone lines that knows anything, it is just a call center basically, there is nobody to speak with in management or finance. Before long my bill will be doubled. I have never dealt with such a co, and I hope I can just pay what I owe and be done with them, but it looks like they will not accept this. I want to tell everyone to please not deal with care credit or ge money bank... Thanks Sandi