I was the victim in a car accident. Somebody that Allstate insures backed into me. Adam from Allstate's Western Claims department accepted 100% liability for the accident. The person who hit me also wrote a letter admitting 100% fault. I faxed my receipt for my rental car to Steve Kennedy. I called 4 times to make sure that he received the receipt.
When I finally spoke to Steve, he was very rude. He said that he had decided not to accept responsibility for the accident. I explained about the letter from the other driver and the fact that Allstate had accepted fault. He then said he would give me $500 of the $855.42 that Allstate owed me. He went on to say that if I did not like it, too bad. I have made several more attempts to reach Mr. Kennedy to resolve the matter. This will be my step before legal action.
0 comments