On June 29 I had to go to my post office to pick up a certified letter from BB&T Bank (with whom I have no business dealings, since there are none in Ohio) and found that my brother, who works for this company, had sent a harassing letter to me concerning the care of our 79-year-old mother, for whom my husband and I have had to be solely responsible since March, with no help from this party.
To be embarrassed in my small community with such a mailing, which would give postal employees handling my mail the impression that I was in financial trouble with a bank that I have no dealings with, is appalling. If this can be done by their employees to innocent people not involved with this banking company, then I have to ask: how are customers treated?
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