I used Bill Me Later for two orders: one from Aeropostale and the other an HP computer. My plan was to order both and pay off the whole balance, more than $400, inside two weeks. Once I received my money, I went online right away, linked my checking account, and paid in full. The website said the payment had been received and credited to my account. That happened in the first week of December.
Two weeks afterward, an email told me the payment had been reversed. My bank account had the money and all the account details on billmelater were right. I wrote to billmelater customer support, which replied that my bank information was wrong and I should recheck the numbers. I went online, deleted the checking account, and entered it again, though nothing had been wrong. Then I sent a second payment, a smaller one. Again the website said it was received and credited. That was December 19th.
At 8:35pm on December 24th, an email arrived saying the payment had been returned again, with no reason given. The payment had to be in by 5pm that day to avoid heavy charges. My credit rating is excellent and I carry very little debt, and I have never before been treated so dishonestly. I am sickened that trusted websites give this company a convenient link. It also lists three addresses, each in a different state, which looks very suspicious to me. No logical reason exists for taking seven days to process a payment. To me this company is fraudulent, and I plan to find an attorney and sue.
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