The complaint is that Comcast does not care at all about its current customers. Specials are offered weekly for new customers - but not available to current ones. Their costs have skyrocketed - totally insane what they charge now even for basic services. Customer service really stinks. They couldn't care less if you are already a customer; they only want to talk to new customers. I asked to speak to a person's supervisor once and they told me that person was not available. They said I would get a return call, I never did. Everything about Comcast is the pits!
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