Complaint / Review
Priceline, Priceline.com
Travel insurance denied claim for cancelled hotel trip

I book hotel reservations on www.priceline.com for over $200. I also purchased the "travel insurance" they offer through www.travelclaim.com. Due to unforeseen circumstances, I am not able to take this trip. I called www.priceline.com and was given the number to www.travelclaim.com to file a claim. The representative with Travel Claim stated that the reason I was giving to cancel my reservation "was not within the cancelation standards." I asked what those standards are and was told the following