Usacomplaints.com » Telecommunications » Complaint / Review: Asurion - Claim line hang-ups and no replacement phones in stock. #416977

Complaint / Review
Asurion
Claim line hang-ups and no replacement phones in stock

This is by far the worst company I've ever had to deal with. Not only do they lack basic customer service skills, the operators are rude, condescending and liars. They never have any phones in stock, nor do they have the professionalism to let you know when stock will be updated. I've been trying to get a claim filed for three days and had three operators and a supervisor hang up on me. This place is a total scam and they deserve to be investigated by federal regulators and consumer advocate groups nationwide.

We are consumers who put up with shoddy customer service. The only way businesses will improve their business practices is by shining a light on their wrongdoings and practices. I implore everyone who has been burned by this company to contact their local and federal officials and beg them to take action.



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