KingSize advertised "free express shipping on orders of $25 or more" on their main web page before Christmas of 2010. Everything sounded fine, and I even read the fine print of the offer (http://www.kingsizedirect.com/staticpage/contentpage. Aspx? Pagename=KSD_121310_KS20506), which does not state anything unusual. I have a screen cap of the offer here, since this offer will change or expire: http://2geek.org/images/kingsize_offer_deception.jpg
Not only is the offer title deceptive, but the actual steps are deceptive when they use the words "free delivery". The false advertising leads a customer to believe this offer will give them free shipping and free delivery.
The problem is that none of the shipping is ever free. Placing an order with the website will remind the customer that the free shipping and discounts will be applied in the final steps of the order. Free shipping is never applied, even if the customer follows all directions and selects "express shipping" as directed by the offer.
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