Usacomplaints.com » Shops, Products, Services » Complaint / Review: Credit Collection Services - Invalid collection notices, only an automated phone line. #327165

Complaint / Review
Credit Collection Services
Invalid collection notices, only an automated phone line

When I first received a collection notice, I made the mistake of paying them. I realized the collection notice was invalid after checking the date of the termination of my Allstate Insurance. I thought somehow the last Allstate statement had not been paid. However, I received another collection notice from CCS as if my Allstate coverage were in effect six months after the termination date. I tried to contact CCS by phone, which has only an automated response about my balance. Then I researched the Internet and found similar complaints from 25 other people. Why has this company not been sued in a class action? I cannot imagine how many honest Spanish-speaking people pay them by mistake. Allstate should prosecute CCS unless they are part of the Allstate group.



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