Usacomplaints.com » Internet & Web » Complaint / Review: Comcast - Promotional $19.99 Internet Rate Ignored and Billed $59.00. #90527

Complaint / Review
Comcast
Promotional $19.99 Internet Rate Ignored and Billed $59.00

I've been with Comcast for about 2 years now. When I agree to extend their promotional internet service for $19.99 after informing them about disconnection due to 300% price hike they agree to extend their service with initial terms however they start charging my account with $59.00 for this account. I faxed them a proof of their own advertised offer with $19.99 promotion, but they claim I agree for this price hike. They don't have any written or recorded consent indicating my acceptance of this outrages claim. I call numerous times asking them to adjust their monthly fee according to their own solicitation offer. I guess I would have to disconnect again if they refuse.


Offender: Comcast

Country: USA   State: California   City: San Francisco

Category: Internet & Web

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