Humana is inhumane. My uncle, 70 years old (a double amputee), is being kicked out of skilled nursing after only a month of rehab. They gave 2 days' notice that they will no longer be covering the nursing home and PT. He was doing awesome in PT but is not yet at the point where he can go home. How inhumane this system is.
I tried to call the corporate office and speak to SVP Thomas Liston, who is in charge of senior products. I left a voicemail with his secretary Dorothy, who, no surprise, did not call back. I kept calling the corporate office and was transferred to a "so-called manager," Wilma Kendircks, (502) 580-4461. She managed to create a smoke screen of non-customer service. She either called me back on my work number (when I would leave her my cell number) or avoided all my calls on purpose.
This system is broken and the companies in it are inhumane.
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