Received wrong order of Weight Loss Compound Capsule Form. I contacted Company stating I was returning the entire order because "It was too expensive and I changed my mind". I was told that they would not refund anything, not even partially, because the order was placed by phone. The CCR was trying to convince me that I was getting a deal. I stated that their Website clearly stated on several pages a "full refund guaranteed up to 60 days of purchase".
I asked to speak to the CCR's Manager, he stated the same thing - no refund on phone order. After several more requests to give me a refunds, he said "they went through a lot of trouble sending the order" and making other excuses, then finally he hung up the phone on me.
Not only were they rude, but Falsely Represented on their Website.
Jennifer
Toronto, Ontario
Canada
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