Usacomplaints.com » Electronics and household app. » Complaint / Review: Sony Computer Entertainment America - Firmware 3.00 update allegedly corrupts PS3 Blu-ray drives with $150 service fee. #514688

Complaint / Review
Sony Computer Entertainment America
Firmware 3.00 update allegedly corrupts PS3 Blu-ray drives with $150 service fee

Sony Released OFW (official firmware update) 3.00 in September, causing many PS3 owners like myself to have hardware malfunctions with their bluray disc drivers. A class action lawsuit has been filed in california and Sony has not made a comment. With regards to the many people on the discussion boards Sony accuses its customers of mistreating the system saying that the updater does not corrupt the bluray disc driver and that it is a coincidental hardware issue that may be serviced at the cost of $150.00, a reasonably high price considering that the current price for a new PS3 is $300.00



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