I purchased DirecTV for my home and they could not connect the equipment so that it worked with my own equipment. I asked them to take it out and said I had to do that. I disconnected all of their equipment and returned it to the installer within the seven day trial period and was told that it was canceled and there would be no charges. I have now received a bill for $299.00 for return charges.
They could not make it work. I was told that I had seven days to return the equipment, which I did, and still I got charged. It is impossible to contact anyone in charge, and they merely shift you from phone number to phone number. I do not intend to pay, but anyone considering ordering from DirecTV should be aware of their tactics.
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