My electric bills doubled then tripled after switching to TXU. I am now at my wits end never knowing what I will see when I open my bill. At first I thought it was due to putting the central unit in my house and thought the unit was not working properly, of course I thought the central would cost less. The list goes on, I have been out of town for months and my never goes down and I call TXU customer service and explain to them that the only thing that is using electricity is the refrigerator. I have NEVER seen anyone read my meter and I work from home so am there almost all the time. Today I ask my neighbor and he said he had never seen anyone read my meter. There have been several months when I have not gotten a billed and the TXU reps will not send copies or fax a copy of my bill. I had to either be disconnected or pay what they said I owed. Believe me I ask to speak to a supervisor, I was only put on hold or they kept transferring me and they have hung up on me. I could go on with much more but you all know by now if you have used, TXU Energy if not I hope this gives you enough info to know better when they come knocking on your door. I must mention this, last month's bill they went up on my set rate plan??? What Next??? So here I am online trying to find a company that is honest but I suppose anything is better than TXU!
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