Complaint / Review
Justin TXU
Has an Energy MarketEdgeSM plan. It is a month-to-month plan that lets customers take advantage of the variable price of natural gas. They will put you on this plan without your confirmation

TXU has an Energy MarketEdgeSM plan. It is a month-to-month plan that lets customers take advantage of the variable price of natural gas. They will put you on this plan without your confirmation. My electric bill averages $550 in a 1350 sq foot house. I called them to find out why and they told me because I was on a natural gas plan. I never signed up for this plan I replied, but they did not care about that small issue. Also I cannot get off the plan because they will transfer you to a voicemail when they are tired of dealing with you. I recommend get away from TXU before they do this to you. TXU has no morals and will rip you off

Justin
Dallas, Texas
U.S.A.