Although I placed an order with GNS, being a post polio patient I called my doctor to check if this was a good idea and he said no. So I called GNS back within 10min to cancel my order, and GNS refused to cancel my order. The resaon being since they are a worldwide company the product was already "sent" out the distribution center. At that point I knew the sleaze factor was in gear. Once sent, the PO told me to send it back "refused". Then, GNS sent me another one. I did the same thing. They charged my credit card $786.00 and credited box, leaving a total of $393.49.
Repeated attempts to contact this company by telephone are useless — one gets a computerized announcement that, due to a high volume of calls about their product, you must wait. I waited over 45 minutes and finally spoke with a woman named Vicki, who told me GNS received both boxes back and had credited my account on both boxes totalling $786.00, but in order to get a confirmation number I would have to call back. I called back the next day, waited again over 45 minutes and was disconnected. According to my banking institution, only one credit for $393.49 was accounted for?
I am of course, disputing the credit card charge, through my banking institution. If anybody has any further info on this outfit, with this high sleaze quotient, please post it as soon as possible with complaint. They seriously need to be shut down now, before more damage is done.
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