I am also upset with this company. I found the customer service number (800-777-4034) When I called I got some woman that sounded like she had just had throat surgery... I had to have her repeat every sentence. According to them, they shipped my order on Sept 18th... That is one day short of a ...
My HD box is wired wrong per DirectPlus, and I was to have it replaced this afternoon. He showed up at 10:30 a.m. He was supposed to have been here at 1:30-5:00. Called, said he was out of town, now he will be here at 8 a.m. tomorrow. I called Direct TV and told them the problem, and they said ...
I have never dealt with any company as rude and disrespectful as TVsDepot.com, also known as FotoConnection.com - They have a sneaky but obvious tactic, they advertise the item you want at an incredible low price - then give you a call within hours to "confirm" your shipping/billing ...
I was a DirecTV customer for 5 years. When I moved, I suspended my service. For a year and a half they kept mailing me letters asking me to come back. Like an idiot, I went back because the rate was great: 39.00 with 4 free boxes! Then the first bill arrived, and it was 153.00!!! I called to talk ...
Direct TV's NFL Sunday Ticket will cost you $300. That's $75.00 each month for 4 months. No, it is not a free trial. No, you cannot cancel it during the 4 months. No, you cannot get a refund. During your initial hour-long phone conversation to set up your Qwest telephone and internet and Direct TV ...
I have no complaints with tech support. They have been very kind and helpful when I have called and solved the problem or helped me to do so. Customer Service and billing!!! That is another story. It is like the left hand doesnt know what the right hand is doing. I dont blame the reps. I blame the ...