Consumers beware this is my experience with DIRECT TV. I called and talked with a sales representative named Anthony he quoted me my prices for the promotion period for the remainder of the first year and then for the following year of obligation made him do it twice I wrote it all down and ...
I upgraded my DIRECTV service in 12 that required a ONE year contract and $100 charge for the equipment. If I cancelled before then there was a cancellation fee of $150. From the start I experienced a blue screen with a no signal message when I changed channels. I called customer service in 12 and ...
The company is charging us for a sports package that was cancelled by us. Customer service is horrible! They must be trained to deal with people by a bunch of rip off artists. You can't get anywhere with them. They don't want to hear about your problem. They are there just to monitor your call. I ...
I have had the unfortunate experience of working with Direct TV. They DO not inform you of all of the fees, DO NOT discuss that you are in a two year contract, and only refer you to their written contract and then when you think you signed up for high definition and they come back and install ...
Please allow yourself as a consumer all the correct information about contracts with this provider. If you own your equipment and it goes bad, Direct TV will replace it at no cost, but in doing so your are stuck with a contract extension. I have been a loyal customer for three years, just this week ...
When I ordered Direct TV through Expert Satellite they told me that my first month including tax would be 49.99 with HBO and Showtime. I discovered later that this deal wasn't in effect for 3 months. I would owe $100. Each month, then 64.99 for the following months. Originally I actually called two ...