Called to request extension until Friday 3/12 to pay bill. Representative put in system but not sure what happened because when I woke up, cable was off. Called them and they made it seem like they were going to help me, but didn't do anything but lie. They clearly saw notes from rep in system but ...
I would like to know what's going on. I have had direct tv since 2001. I called and got a very nasty rep. My service went off for non payment. I told the rep i would pay Friday. I need help. ...
I have never in my life taken the time to fill out a survey or review, but I have just experienced the worst 2 months of my life dealing with this company and I feel like I must warn as many people as possible that are considering hughes net. When I signed up I was asked what I mainly used my ...
I have been waiting for my additional services to be added for 5 days now. I am told a different story each time I call. I was scheduled for an installer to come and connect at the pole and this was after 5 days of calling. I was told by chat support that my appointment had been cancelled since ...
I missed half the Olympics of 2012 and now I'm trying to watch NCAA final and it goes out saying channel will be available shortly. I will never use charter again. People get Dish Network or DirectTV, I've had both in the past and they are so much better. Never missed out on any programs. ...
I ordered and picked up self install kit on 4/4. I took it home and followed the directions and it didn't work. I called the support number and was told that they needed a week to port in my phone number. I advised I needed a new phone number I wasn't importing anything. They ignored that plea and ...