Sony customer support sucks and that i was lately endangered with a customer support representaive having a regulation collection easily went public with this criticism. Therefore sony allows see if you've the balls to transport through in your representatives risk.
I bought a Sony KDS-60AL120 3 years before that's needed 3 projection lights in under three years to become substitute and today the visual stop is certainly going negative. The visual stop price $1,500 bucks and Sony understands the issue and lately dropped a-class action legislation collection regarding the visual stop disappointment and it is today providing 2 alternative TV sets to people who own televisions with visual stop problems. The people who have approved this present from Sony are standing these alternative TV sets to be of the inadequate quality for numerous factors.
After hrs coping with Sony customer support reps I had been confronted with legitimate motion by Liz worker quantity C1LB on 1/5 to quit me from planning community using the proven fact that Sony understands they've an issue which their customer support may be the worse of the worst.
So Sony have at it and let’s simply see who wins.
The Sony nationwide customer support workplace is found in Ft Meyers California and also the telephone number is 1 800-554-6908 but don’t be amazed if you’re used in Manila Philippines. Anytime you contact the concern assistance quantity at 239-768-7606 your calling the Philippines.
The Sony Executive Practices are observed at 550 Madison Ave New York NY and also the telephone number is 212-833-6800. Howard Stringer the boss of Sony is protected in the public but I’m however searching for where he lives in Ny and his individual target to create public.
Nicole Seligman Executive Vicepresident can also be common authority for Sony her expansion is 43 and her administrative associate wouldn't actually supply her title and not named me back as she said she'd.
Robert Wiesenthal may be the Team Government and his expansion is 7750,
His administrative associate is Cathy and he or she got all of the data and not named me back as she began she'd. I'd to operate a game title using the assistant to be able to obtain the expansion quantity of the above mentioned people simply because they won't place you through to they normally.
A good thing I will recommend anybody is DON'T BUY SONY ITEMS since their customer support may be the toughest or even the toughest and that I possess the details to show it.
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