Usacomplaints.com » TV & Radio » Complaint / Review: One Communications - Support is not worth the savings. #628233

Complaint / Review
One Communications
Support is not worth the savings

Our organization set a bet out for 3 telephone/web businesses to estimate us on the solutions. Out-of them all, One Communications arrived within the cheapest. We proceeded to signal the agreement with One Communcations. We'd a lot of problems together beginning our telephone support & web providers but believed that it'd be worthwhile simply to muddle through the issues. Sadly, I want we'd have ended the agreement and created them change people back but, used to donot. We also had a place to stage put in the blend for a different one of our practices. This time to stage usually falls, hits off our customers, need to restart machines, etc. It had been super annoying. Oneday, after I arrived to work, I realized that the purpose to stage was down again. I required support plus they could not find something wrong. We've containers in both of our places, in my opinion they're named IADis with community cards inside them. Once the lights on these cards display reddish lamps, 10 out-of 10 occasions there's an issue using the signal. Your IADis had reddish lamps in both places plus they nevertheless insisted they could not find any issue. If this occurred in my experience, it might occur to you also. Don't make use of this organization for almost any of one's telephone/internet/information etc.

Because we'd a lot of problems I spoke to 1 of the Chairman. They explained that there is nothing they could do concerning the issues for that point-to-point which given that they could not find any issue using the signal, they'dnot end the agreement. I should have had 50 service-related difficulties with that one point-to-point, therefore fundamentally I had been requesting them to end the agreement however they would not. I requested their Chairman, "could it be typical for almost any of one's clients to possess over 50 support calls significantly less than twelve months from installment?" Their reaction was, "I can not discuss that". I've had several suppliers before One Communications and my suggestion is always to avoid One Communications no matter what. Even when they state that they are able to save you cash, don't, I replicate, don't think them, within the long term, you'll shed that which you believe you're likely to save.


Offender: One Communications

Country: USA

Category: TV & Radio

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