Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Unfair billing and poor costumer service. #597820

Complaint / Review
DirecTV
Unfair billing and poor costumer service

Do yourself a benefit and eliminate ALL wire and satellite businesses INTERVAL. I've had DirecTV disservice going back 2 yrs against my desires, but have been secured in by an arrangement which was never told me from the customer detriment misrepresentative. Lastly, after my 2 yrs, I uncover my agreement have been expanded because of an trade in my own recipient. I'd unconsciously been required to one more 6 months of overcharges and poor party. I've today invested an overall total of 19 hours fighting my expenses with inexperienced somebody that has no capability to influence the end result anyway. Therefore, I'm revolting against wire. I WOn't spend my disconnection charge that I ought to not need to pay for because of their inefficient company and support. I'm not spending money on providers that I'd not employed. They conviently don't have any documents of the calls that I'd designed to stop my support and therefore are getting me for 3 months of support once the container wasn't actually switched on. And also to top everything down, I'd to hold back each day 5 due to their support technicians in the future in and deploy this silly program, however I'm the one which should consider more of my period and container up the equipment and deliver it back again to them, just, I'm forecasting, to become getting a notice within the email they never obtained my equipment and that I may billed several hundred bucks for that unreturned equipment.

I'll say, nevertheless, there is one shiny place in my own transactions. I did so some study and found work of the leader and recommend calling them to deal with your grievances. Though my statement hasn't been satisfactorily reduced, Ms. Helen Rodriguez, did perform a ton to keep in touch with me comfortably and generously and decrease some of these costs. Thanks Ms. Rodriguez forgiving me wish that somebody cares within this cold and digital world. But don't make me actually need to contact the automatic program again. "Yes" and "no" shouldn't be that difficult to get a computer to tell apart. I devote fifteen minutes shouting in a computer before I actually reach keep in touch with a. No surprise all I actually wish to accomplish is shout in the first-person that answers the telephone.


Offender: DirecTV

Country: USA   State: Illinois   City: Rockford

Category: TV & Radio

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