Usacomplaints.com » TV & Radio » Complaint / Review: DirecPath - They are overpriced, rude, incompetent, and unreliable. #559734

Complaint / Review
DirecPath
They are overpriced, rude, incompetent, and unreliable

We were compelled into obtaining DirecPath since itis the only real Wire support our condo complex offers. They stated it'd be 14 days till they might emerge and do the installation. Once the man got there, he was inexperienced - he'd no idea just how to deploy an HD cable package, he ripped a lot of cables out-of our wall and quit his resources there, without adding it. While he quit, the wire strangely quit functioning. 24 hours later, his boss along with a student arrived and got the wire up and running, apologized for that prior manis neglect, and stated they'd been focusing on the web for your complex but they simply started using it up and running. Exactly what a chance, right once they reach my condo, it is operating again?

He explained the HD stations might have a morningapproximately to "appear, " and no more than 50% of them did. The wire and web worked good - for around per week. They equally turn off in the same period. The client support representative stated the soonest they might emerge will be a week from then. When I create this I'm at my mom's home, utilizing her pc since I've none of my own personal. The corporation monopolizes condo tenants into purchasing from their store - they're expensive, rude, inexperienced, and unreliable. We spend enough due to their worthless-butt support they might in the minimum come out and repair their poor wire and web when it wants repairing - however they behave as whether it's not immediate enough in the future right out. Perhaps it is because they truly are so busy coping with each one of these grievances

I Have realized that very frequently there's a "good" remark - clearly planted thereby a worker following a supervisor claims "we have truly got to create ourselves appear better - Barbara, why-don't you create only a little remark about how exactly excellent the client support is."


Offender: DirecPath

Country: USA
Site:

Category: TV & Radio

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