Usacomplaints.com » TV & Radio » Complaint / Review: Charter/Television - Worst service / customer service ever. #507458

Complaint / Review
Charter/Television
Worst service / customer service ever

Constitution MAY BE THE WORST support available! Their customer support ought to be named "get clients annoyed" They speak in groups and dont reply the concerns you request simply because they PULL plus they are simply running a business to mess every client they obtain. I can't provide a particular tale since I've waaaaayyy way too many to get involved with without my blood pressure increasing dangerously large. Nevertheless Sunday I used the entire day shifting arrived home and simply wished to view a film and relax so affirmed I change it on and my HD stations are pausing every 60 seconds therefore against my better reasoning since I actually donot believe a coronary attack in the era of 26 is essential, I named constitution to determine if maybe, only maybe, they really understood the things they were performing and may repair anything! But once more I had been incorrect they delivered this signal-to my container that simply got the stations out totally, no picutre, no pausing, no nothing, simply dark and ostensibly reacting by stating oops! Therefore we talked to some really enjoyable supervisor (she was obviously a faker) she sadi anything we desired to notice, anything we'd never familiar with constitution before, we advised her we were shifting and desired our wire turn off on September 28 and he or she stated she'd pro-rate it until then after which credit us $50 for the difficulty and never having wire Sunday evening, then we're able to return the containers that week of the 28th... Too-good to become accurate was correct! I arrived home today at 9:30 from another 16-hour evening and simply wished to lay-back relax watching a display I DVR daily, nicely lord forbid I obtain a support I settled for. The HD container within the livingroom was totally out so when I switched it onto it claims "this container isn't approved" and so I get into my extra space and hmm this 1 is working. Therefore once more I contact my personal favorite organization constitution plus they advise me that on Sitting I put up a voluntary remove, I stated I most definitely didn't, described the entire scenario after which questioned easily had "terminated" why do I still have wire in my own extra space, nicely I actually don't understand was there reply. And so I stated okay therefore reconnect it since I have did not do that, properly ma'am we can not undo a remove... Hmm okay very well then I am not spending money on this container then easily do not have support on it, plus they claim you need to purchase it before you return it, you had been simply likely to return it anyhow she believed to me! The nerve of her "YES I had been likely to return it when it had been comvenient for me personally AFTER I had been completed shifting that was the week of the 28th and that's why I set the remove up for that day! Therefore another tremendous supervisor gets about the telephone together with his guru home and claims ma'am you've a remove day put up for that 22nd (tomorrow) And So I mentioned okay properly show me why should you declare I've this remove day for tomorrow that will benot actually the situation SUBSEQUENTLY WHY IS MY WIRE OFF TODAY!!!"Well I actually donot understand ma'am was the reaction I obtained" And So I screamed "NICELY EVIDENTLY THAT YOU DON'T UNDERSTAND HOW TO DO ANYTHING EXCEPT IMPROPERLY TURN OFF INDIVIDUALS WIRE and also you cannot transform it back on! So that they claim nicely are you moving your support whenever you transfer? I dropped in condemned the telephone along and found the pc to ultimately protest!!! I hate the corporation, the assistance, the client service!!! ANYTHING THEY MUST BE RELEASED OF BUSINESS... Cause comcast, chicopee shouldn't possess a bad wire monopoly!!!


Offender: Charter/Television

Country: USA   State: Massachusetts   City: Chicopee
Site:

Category: TV & Radio

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