Usacomplaints.com » TV & Radio » Complaint / Review: Comcast - Scam and cheating. #371211

Complaint / Review
Comcast
Scam and cheating

I was a loyal customer of the company that was in charge before Comcast bought them out. The prices that Patriot Media charged were more then reasonable and I was more then happy with the service. I was paying a good price for the 4 star package. When Comcast took over it seemed to be going well at first. Then within a few months my cable bill was jacked up to over 300.00 dollars. Granted I was past due at the time, but I had just made a payment when I received this bill.

When i called then to complain about the amount of my bill, they told me that I had agreed to that increase after a few months on a promotion price that was only temporary. I had never agreed to anything, nor would i have agreed to that increase. Not only that but Comcast customer service is beyond awful. Most of the reps I have talked to there have been rude and not very helpful.

At the present time I am still with Comcast because I don't have a choice at the present time. I also thought I could get some sort of deal on internet service with them due to the fact that I was paying so much for cable service, but no when i called they wanted to charge me a fortune, so I went with someone else.

If you can go with someone else I would try and do so, before this company empties your pockets.


Offender: Comcast

Country: USA   State: New Jersey   City: Somerset
Site:

Category: TV & Radio

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