We booked a two day stay at a hotel for $205.28. When I checked out, the hotel gave me a bill for $147.66, so I paid 39% more by booking through this company. My wife and I both tried to get a refund from customer service, to no avail. A quote form the Email with "customer (dis) service": ...
We were contacted via mail flyer, called, was advised if we sat through the presentation, we would receive 2 free airline tickets and an ipod. I specifically asked the caller - are they any strings attached - no not at all, my guarantee. Over and over, I asked about 5 different ways, still - ...
We stayed at an apartment in Rome, Vatican area for 3 nights from 12th Dec. We were most unhappy by the lack of wifi internet despite their advertisement and feel that a partial refund is in order. Their version of the story varied from day to day, everytime we asked whether the internet connection ...
I recently spent my 35th wedding anniversary aboard the “Oasis of the Seas” on a seven day cruise to the Western Caribbean. I paid a premium to book a non-smoking balcony room. Our cruise was ruined by the cigarette smoke billowing into my room from all the smoking on adjacent balconies in the ...
My husband and I are also "owners" with Monarch Grand Vacations, who have paid in full. We bought our time share ten years ago. We were disappointed at first with the realization that most of what our sales person, a Mr. Jim Preus, said to us was wholly untrue. We persevered and have used ...
I called Vegas.com to cancel my reservation an entire month before my trip. They told me the fees to cancel would be $325. My reservation was only $688. So they wanted me to pay nearly half my reservation in cancellation fees, knowing very well you won't do it. I called multiple times to see if we ...