I booked a hotel for 4 nights on-line from Expedia, and did the pay in full option. After the second night, we had a family emergency and had to check out early. I called Expedia to see if we could get a refund for the 2 unused nights. The night I called, I waited on hold for almost an hour, and ...
I have to admit that the customer service at the shipping and receiving ends were very pleasant. I don't know if it's the computer system or the lack of training as to how to use the computer system, but it took over 1 hour (from 2 trips) of waiting to process the info to ship and bill. That's my ...
I tried to use the Sears Auto Club trip planner and it was a joke. I was given a web site that did not work and transfered to every dept there. After 1.5 hours and several phone calls I gave up. I am cancelling my membership, do not use these people! I have never been so frustrated in my life. The ...
My return flights were: Tehran-Vienna Vienna-Munich Munich-Chicago without knowing that an Iranian needs a visa to travel between to cities in Europe then in 3 days before going to Tehran I was informed that the returned flights were not confirmed. I called you and talked to a person who was very ...
I was glad to find a reasonable flight to Las Vegas. What I was not happy with were the prices of the refreshments and the over-the-top baggage fee. The flight was comfortable, however, but I would ahve loved to ahve sat with my friend enroute home. ...
Great and easy online experience as well as the best prices on the web. Great job keep it this way. ...