Air Canada
Refuses to let quadriplegic and wife upgrade to business or first class even though they offered to pay
In 2008 my husband (quadriplegic) and I were leaving Honolulu to head back home. As it is difficult for my husband to be seated in the coach area of the plane, we approached the Air Canada ticket booth and told them we would like to be updated, and that we were willing to pay fuly for this. We ...