We rented Jim Berkfalk's home in Angel Fire, NM, which he calls Mountain Casa. We cleaned the house and left everything in good condition. However, we never received a refund of the security deposit as promised. Jim responded to my first e-mail inquiry by stating that his records showed the check ...
I had a GUARANTEED reservation at the Quality Inn South. The day before I was to arrive a message was left at my home stating that the hotel was no longer a Quality Inn but instead an Econo Lodge. The message also stated that my confirmed reservation was still in the system and nothing had changed. ...
Imagine booking a three-star hotel through respected travel site Expedia.com for your NYC family vacation only to end up sleeping on the floor w / no pillows in an illegal and unsafe building located next door to housing projects, your children are scared, and noisy tenants (which are also ...
My husband and I impulsively purchased a timeshare through Westgate Resorts on August 13. Within 24 hours, we made the decision to cancel the transaction. Less than 48 hrs later, with signed Request for Cancellation on August 15, I appeared at the Houston, Texas area sales office. The sales floor ...
The name diamond escapes cruises, a/ka/a diamond escapes, inc. Is another name for mini vacations! The deception was apparently kept well-hidden, diamond escapes wasn't even on the tampa bbb website until just recently, so even the bbb was unaware of the situation! After touring a timeshare in my ...
British Airways lost my luggage on August 30 for four days and refuses to acknowledge my 6 faxes for reimbursement on the allowable per diem compensation. I missed my connecting flight from JFK to Heathrow, Heathrow Madrid. The customer service agent insisted i could catch a plane that would leave ...