In December I booked tickets for my wife and I to travel from JFK to Sofia, Bulgaria with a week stay-over in Rome. I specifically asked for the best itinerary with the least connections. The rep booked us on a JFk - Rome (direct), which was perfect. Then the rep booked us on a Rome - Frankfurt - ...
I received a Zipcheck billing from NTTA for $2.62 including charges over a year old. I have two cars both with toll tags so I thought perhaps a credit card had expired. However, I could not log onto their web site in many tries using the data on their billing, etc. I then spent over an hour trying ...
After booking the first time, I realized just how late our return flight would have been, so I called Customer Serivces to see if I could just change my return flight. And was told those tickets would be $800.00 per person more. But I could cancel and reschedule. And because I was cancelling within ...
The company is run by 3 people, Ken, James and Jennifer. All of them are very rude. Once you provide them with your credit card number and pay for the reservation they are not afraid of insulting you. If you call them they pick up the phone and put you on hold until you get the answering machine. ...
I talked to a agent named Jamie, when I couldnt committ to the awesome deal she was offering, because I wanted to check out their website and talk to my husband she kept getting pushy, and wanting my debit card number but I wouldnt give it to her, then she then put me on hold and her supervisor a ...
One week before our trip we are told we do not qualify. I was asked if we still made 50,000 or more a year and said no. The process went through and we planed our vacation. When told we were not goin to qualify I said fine refund my money Well we can only do 73.50 here you have to go a web site and ...