Travelocity
Ripoff, complicated refund process, on hold for 1.5 hours, call center in India Nationwide
For a long time I used Travelocity and thought they were the best. But, in the last year things have slipped. Supposedly, I had $150.00 refund coming for use on a future trip. I booked the next trip at their website and found NO way to use my credit. I called their customer service line and was ...