Orbitz delivered me a text stating that my trip was postponed. I changed my ideas and turned up in the airport to locate the flight returned on the right track and was departing in the previously planned period. Though it was nevertheless not departing to get a half-hour they stated that they might ...
Company has a new practice of re-routing any 5 star hotel & resort calls to the "soonest" available agent. QC (quality control) counts for nothing. I work at the 5 star hotel desk. Their newest trick is lowering our bonus with inbound calls that management knows all too well come from ...
In July I received a brochure in the mail stating I had been credited $1600 dollars towards a Carnival and Ramada vacation package and to call for more details. When I called, I was told the package actually cost around $3500 or so and that I would need to pay the remaining amount. I declined ...
I was very disappointed with our first and last reservation of a cabin in Gatlinburg. My wife made a reservation at a cabin near Gatlinburg called "Magic Memories" in November for April 25-26 2008. We arrived at 11:30 PM after a long drive from Ohio. We found that their were only five ...
My mom found an ad in our local newspaper. I was given the phone number of the "Smiths". I called the phone number and the answering machine picked up and said something like you have reached the Smiths. We are unavalible at this time, if you are calling about the vacation package call ...
I booked a vacation to FL using BOOKIT.com; The hotel was okay, but BOOKIT.com wont send me the 50$ GAS CARD PROMISED In email confirmation. Repeated called them, no use. Always "we're processing the request". Basically, want to me forget it, BIG time RIPOFF!!! Stay away from them, Keep ...